Consumer behaviour – assignment | Management homework help
Q. What are your waiting line “pain points”? State where you had to wait, whether it was a grocery store, a dentist appointment, etc. How can companies change their procedures/processes to make these situations easier or more enjoyable for you? Marketers use “tricks” to minimize psychological waiting time. These techniques range from altering customers’ perceptions of a line’s length/waiting time to providing distractions that divert […]